1. Delivery for orders under €50 costs €5 (inc. VAT). Delivery for all orders over €50 is free of charge. While same day delivery costs €10 (inc. VAT) regardless of amount spent. For same day delivery, orders must be placed before noon on the same day.
2. While completing your order you will be requested to select whether you would like your order to be delivered to your chosen address or to be collected from our store.
3. ‘Pick up’ is available from our outlet situated in No.6, Tal-Barrani Road, Zejtun. If you choose the ‘Pick up’ option, you will be requested to select your preferred time-slot within which you commit to collect your order. You agree to collect your order at the time you selected when submitting your order. Orders are available for pick up between 9:00 and 19:30.
4. If the ‘delivery’ option is selected, we will deliver your order within three to five working days. Delivery is affected between Monday to Sunday. Consumers will be contacted by a member of our team prior delivery, to confirm that someone will be at home to receive the order.
5. Upon arrival to your chosen address, the delivery person or JMOP store manager will call you on the mobile number you provided us. If unsuccessful and you do not respond to the call your order will be cancelled and returned to JMOP. In such event, JMOP will charge you for all related costs and expenses and will refund you the difference in 2-5 working days.
6. If JMOP fails to deliver the products, it has no liability for any failure to deliver the products to the extent that such failure is caused by a Force Majeure Event or the Customer’s failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the products.
7. Should the delivery being made be to a household that is currently under mandatory quarantine it is the consumers responsibility to inform us about this. In which case the delivered products will be left outside on the doorstep ensuring social distancing and protecting the health of our employees.